Shipping and Returns
SHIPPING POLICY
We offer FREE shipping on all UK mainland orders!
Orders received before 1pm are dispatched on the same day.
Orders over £20 are Next Business Day delivery.
Orders under £10 are sent 1st class.
If you have any shipping queries please contact us on 01482 370670.
RETURN & EXCHANGE POLICY
If you are not happy with your item please return in the original packaging within 14 days of receipt. Goods must be returned carriage paid.
You can request a replacement (if same value) or refund of purchase price which will be refunded by the same method as the payment was made.
If your item is faulty or we have sent you something different to what you ordered, please contact us on 01482 370670 and we will rectify the problem straight away.
Shipping Costs
Overseas Shipping Costs
Europe
Up to 250g
Tracked & signed 3-5 working days = £9.00
Not tracked 3-5 working days = £4.05
251 – 500g
Tracked & signed 3-5 working days = £9.75
Not tracked 3-5 working days = £5.05
501 – 750g
Tracked & signed 3-5 working days = £10.15
Not tracked 3-5 working days = £6.05
USA
Up to 250g
Tracked & signed 5-7 working days = £10.45
Not tracked 6-7 working days = £5.65
251 – 500g
Tracked & signed 5-7 working days = £12.40
Not tracked 6-7 working days = £8.10
501 – 750g
Tracked & signed 5-7 working days = £14.40
Not tracked 6-7 working days = £10.90
Canada
Up to 250g
Tracked within the UK signed upon arrival 5-7 days = £10.30
Not tracked 6-7 working days = £5.50
251 – 500g
Tracked within the UK signed upon arrival 5-7 days = £12.10
Not tracked 6-7 working days = £7.80
501 – 750g
Tracked within the UK signed upon arrival 5-7 days = £13.95
Not tracked 6-7 working days = £10.45
Australia/ Rest of the world
Up to 250g
Tracked within the UK signed upon arrival 5-7 days = £11.35
Not tracked 6-7 working days = £6.60
251 – 500g
Tracked within the UK signed upon arrival 5-7 days = £13.90
Not tracked 6-7 working days = £9.65
501 – 750g
Tracked within the UK signed upon arrival 5-7 days = £16.70
Not tracked 6-7 working days = £13.35